IKHAMBI WARRANTY / RETURN REQUEST
PLEASE NOTE: Due to problems with undersea cables affecting internet connectivity in South Africa, and circumstances beyond our control, we are experiencing intermittent failures with our automated ticketing system. We request that you rather email us at: email@example.com to ensure your request is captured successfully
Please complete the Warranty / Return Request Form below to help us provide you with the best assistance.
IKHAMBI INFORMATION SYSTEMS RETURNS POLICY
GOODS WILL ONLY BE CONSIDERED FOR CREDIT/REPLACEMENT:
• Within its warranty period
• Provided the packaging is in good condition and not damaged in any way if incorrectly ordered/received
• All required fields are populated in the Support Request.
• Accepted these terms by "clicking the iKhambi Return Policy checkbox on this Support Request page"
By submitting this Support Request you are agreeing to our terms listed
above and will be liable for carriage on you/r account should your item/s not
meet the requirements and have to be sent back to you.
Receipt of the item/s will be confirmed by the support team to establish the
We will provide feedback within 3 - 5 working days from date of receipt at
the iKhambi Warehouse.
We are committed to resolving Return Submissions within 5 - 15 working
Please note that certain items may take longer and this will be
communicated to you upon receipt of the item.
We will require additional time if the matter requires correspondence or
part sourcing from our International Teams and Suppliers based overseas.
Thank you for your patience in this matter.